Service

Orders

Please indicate the item number when you contact us if you’d like to order spare parts.

Phone Order hotline:

+49 (6181) 568 68

Monday – Thursday 8:00 a.m.–4:00 p.m.
Friday 8:00 a.m.–12:00 p.m.

Email:

sales@3w-modellmotoren.de

Please note that we have a minimum € 20.00 order value.

Repair

You’re welcome to personally deliver your engines to our service team. Please note our workshop’s business hours:

Monday – Thursday 8:00 a.m.–4:00 p.m.
Friday 8:00 a.m.–12:00 p.m.

Please note that repairs can only be conducted with prior appointment
arrangement. So contact us in advance to arrange an appointment.

Please download and fill-out the Service & Repair Form:
Download Service & Repair Form

Repair Hotline:
+49 (6181) 568 68

Email:
support@3w-modellmotoren.de

Mailing address:
3W Professional GmbH
Lise-Meitner-Straße 33
63457 Hanau
Germany

Spare Parts

Spare parts
In case of ordering spare parts, please contact us and give us the article no.

Hotline or email:
+49 (0)6181 56868 or support@3w-modellmotoren.de

Contact

General

3W Professional GmbH
Lise-Meitner-Straße 33
63457 Hanau
Germany

Phone: +49 (6181) 568 68
Fax: +49 (6181) 956 689

Sales

For all questions involving the sale, availability, and further developments of our products:

sales@3w-modellmotoren.de

Technical support

For technical questions about installation/construction, operation, and maintenance of our engines and airplane models:

support@3w-modellmotoren.de

Other

For all other questions, please contact kontakt@3w-modellmotoren.de

Business hours

Monday – Thursday 8:00 a.m.–4:00 p.m.
Friday 8:00 a.m.–12:00 p.m.

3w_logo

3W-Modellmotoren GmbH is the systems house for complete drive solutions in aeromodelling.